We set objectives and targets on an annual basis. Progress against these is reviewed by the CR Committee on a regular basis. In 2009 we identified five objectives which were all successfully completed during the year. Further information can be found in our Sustainability Report 2009. Our objectives and targets for 2010 can be found here.

We measure our sustainability performance using a set of Key Performance Indictors (KPIs). Data is collated on an ongoing basis from our operating businesses and reviewed at each CR Committee meeting. Monitoring these KPIs gives us a good indication, along with other qualitative and anecdotal information, of how well we are performing across the Group.

As the sustainability agenda constantly evolves, we must also be able to adapt our approach, and consequently we maintain an ongoing watching brief as to whether the KPIs we are using continue to be relevant to our business operations and external stakeholder requirements.

Further information on our performance can be found in our Sustainability Report 2009